Customized a Provider Data Maturity Model
Working with the largest provider data network in California, customized a provider data maturity model to show the path for progress...
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Transformation Successes
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Company-Wide Big Idea Fest
Under the Executive Director's leadership, launched a company-wide initiative to gather "Big Ideas" around science and sustainability to...
Strategic Plan to 3X Revenues in 3 Years During a Pandemic
Conducted Market Research, interviewed leaders and department heads to develop a Strategic Plan that includes Mission, Vision, Goals &...
Redesign: From 6 Months to Days
Partnered with the Chief Medical Officer, facilitated a Design Thinking session to redesigned provider data in-take and credentialing...
Provider Data Life Cycle Transformation
An independent provider network organization was operationally constrained from multiple source systems and manual updates, resulting in...
Using Lean 1-Page Business Plan to Explore Growth
Facilitated the Vision and Strategy to help a construction company expand to adjacent services. Conducted a SWOT analysis to evaluate...
Market Research as-a-Service
Have a break-through idea but not sure if it is a viable business opportunity? Need to know who are the key competitors or explore...
Optimizing Marketing Spend with Analytics
A non-profit organization wanted to make the most of their marketing spend and embarked on a Marketing Intelligence project. Conducted...
Optimizing Products, Revenues, & Operations with Sales 360
Using Analytics to Optimize Sales Between Sales, Marketing and Promotion teams, an organization was inundated with constantly launching...
Dialing in Call Center Optimization
An $800M ERP consulting firm had two call centers - one focused on outbound calls for Sales, the other for Recruiting. When Sales are...
Triaging the Re-opening of the California Academy of Sciences
From Chaos to Calm: When the California Academy of Sciences reopened in a $485MM Renzo Piano designed, double Platinum LEED rated,...
Finding $632,000 through Contract Reviews & Renegotiations
Tighter budget calls for greater diligence and resourcefulness. While managing an IT department, conducted contracts review and vendor...
Logged over $10M in In-kind Donations
As part of the technology roadmap, made pitches to large technology companies and design studios to receive various in-kind donations...
Transforming a Local Museum to a Global Institution
It all starts with...Culture. Global Strategy: The California Academy of Sciences is a San Francisco museum but with a global mission to...
Building a Sustaining Leadership Development Community for Women
Academy Women in Excellence (AWE): As part of the senior leadership team and managing multiple departments, I would occasionally be asked...
Turning a $10M+ Payroll Issue to "Crickets"
Triaging a $10M+ Payroll Issue: During a regular payroll cycle, a rare software anomaly resulted in duplicate payroll deposits totaling...
Using a Maturity Model to Elevate a Team's Performance
Team Transformation: A customer facing team was not meeting the growing demands of the organization. The results were inconsistent...
Website Redesign with In-Kind & CMS
Redesigning the California Academy of Sciences Website The California Academy of Sciences had an outdated home grown website requiring...
Early Deployment of Apple's In-Building Location Awareness Technology
Interactive Way-finding with Apple's Location Awareness Technology The California Academy of Sciences is a multi-level museum where...
Cutting Edge 3D Digitization to Create Interactive Experiences
Partnered with Google R&D to Bring Specimen to Life: Comprising nearly 46 million scientific specimens, the Academy’s world-class...
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