Company-Wide Big Idea Fest
Under the Executive Director's leadership, launched a company-wide initiative to gather "Big Ideas" around science and sustainability to...
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Transformation Successes
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Redesign: From 6 Months to Days
Partnered with the Chief Medical Officer, facilitated a Design Thinking session to redesigned provider data in-take and credentialing...
Using Lean 1-Page Business Plan to Explore Growth
Facilitated the Vision and Strategy to help a construction company expand to adjacent services. Conducted a SWOT analysis to evaluate...
Market Research as-a-Service
Have a break-through idea but not sure if it is a viable business opportunity? Need to know who are the key competitors or explore...
Optimizing Products, Revenues, & Operations with Sales 360
Using Analytics to Optimize Sales Between Sales, Marketing and Promotion teams, an organization was inundated with constantly launching...
Dialing in Call Center Optimization
An $800M ERP consulting firm had two call centers - one focused on outbound calls for Sales, the other for Recruiting. When Sales are...
Early Deployment of Apple's In-Building Location Awareness Technology
Interactive Way-finding with Apple's Location Awareness Technology The California Academy of Sciences is a multi-level museum where...
Cutting Edge 3D Digitization to Create Interactive Experiences
Partnered with Google R&D to Bring Specimen to Life: Comprising nearly 46 million scientific specimens, the Academy’s world-class...
Forefront of Mobile Ticketing
When the Vendor Says No, Do it Anyway! Custom Mobile Solution for a better Guest Experience During the re-opening of a popular museum,...
Co-creating the Employee Onboarding Experience
Design Thinking for Onboarding New hires coming onboard were peppered by various departments from HR, IT, Training and their home team to...
Introduced WalkMe, Just-in-time Transaction-based Training
Walk this way, Blue Shield, with WalkMe Implementing any new major system can be disruptive and frustrating to end users trying to learn...
One of First to Implement Google's Streetview Indoor for Virtual Visits
Bringing Google Streetview Indoor to Enhance Virtual Experience Partnered with Google Streetivew team to be one of the first museums with...
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