TURN-AROUND

Customized a Provider Data Maturity Model

Working with the largest provider data network in California, customized a provider data maturity model to show the path for progress...

Redesign: From 6 Months to Days

Partnered with the Chief Medical Officer, facilitated a Design Thinking session to redesigned provider data in-take and credentialing...

Provider Data Life Cycle Transformation

An independent provider network organization was operationally constrained from multiple source systems and manual updates, resulting in...

Triaging the Re-opening of the California Academy of Sciences

From Chaos to Calm: When the California Academy of Sciences reopened in a $485MM Renzo Piano designed, double Platinum LEED rated,...

Using a Maturity Model to Elevate a Team's Performance

Team Transformation: A customer facing team was not meeting the growing demands of the organization. The results were inconsistent...