Redesign: From 6 Months to Days
Partnered with the Chief Medical Officer, facilitated a Design Thinking session to redesigned provider data in-take and credentialing...
Redesign: From 6 Months to Days
Provider Data Life Cycle Transformation
Optimizing Products, Revenues, & Operations with Sales 360
Dialing in Call Center Optimization
Co-creating the Employee Onboarding Experience
Introduced WalkMe, Just-in-time Transaction-based Training