Successes

Working with the largest provider data network in California, customized a provider data maturity model to show the path for progress...

Under the Executive Director's leadership, launched a company-wide initiative to gather "Big Ideas" around science and sustainability to...

Conducted Market Research, interviewed leaders and department heads to develop a Strategic Plan that includes Mission, Vision, Goals &...

Partnered with the Chief Medical Officer, facilitated a Design Thinking session to redesigned provider data in-take and credentialing...

An independent provider network organization was operationally constrained from multiple source systems and manual updates, resulting in...

Facilitated the Vision and Strategy to help a construction company expand to adjacent services. Conducted a SWOT analysis to evaluate...

Have a break-through idea but not sure if it is a viable business opportunity? Need to know who are the key competitors or explore...

A non-profit organization wanted to make the most of their marketing spend and embarked on a Marketing Intelligence project. Conducted...

Using Analytics to Optimize Sales Between Sales, Marketing and Promotion teams, an organization was inundated with constantly launching...

An $800M ERP consulting firm had two call centers - one focused on outbound calls for Sales, the other for Recruiting. When Sales are...

From Chaos to Calm: When the California Academy of Sciences reopened in a $485MM Renzo Piano designed, double Platinum LEED rated,...

Tighter budget calls for greater diligence and resourcefulness. While managing an IT department, conducted contracts review and vendor...

As part of the technology roadmap, made pitches to large technology companies and design studios to receive various in-kind donations...

It all starts with...Culture. Global Strategy: The California Academy of Sciences is a San Francisco museum but with a global mission to...

Academy Women in Excellence (AWE): As part of the senior leadership team and managing multiple departments, I would occasionally be asked...

Triaging a $10M+ Payroll Issue: During a regular payroll cycle, a rare software anomaly resulted in duplicate payroll deposits totaling...

Team Transformation: A customer facing team was not meeting the growing demands of the organization. The results were inconsistent...

Redesigning the California Academy of Sciences Website The California Academy of Sciences had an outdated home grown website requiring...

Interactive Way-finding with Apple's Location Awareness Technology The California Academy of Sciences is a multi-level museum where...

Partnered with Google R&D to Bring Specimen to Life: Comprising nearly 46 million scientific specimens, the Academy’s world-class...

From Ad-hoc to Strategic Roadmap: A $20B+ non-profit organization embarked upon business transformation by unifying the back-office onto...

When the Vendor Says No, Do it Anyway! Custom Mobile Solution for a better Guest Experience During the re-opening of a popular museum,...

Optimize your IT Spend & Align with Business Priorities While Pacing the Organization Implemented Program Management Office (PMO) at...

Design Thinking for Onboarding New hires coming onboard were peppered by various departments from HR, IT, Training and their home team to...

Walk this way, Blue Shield, with WalkMe Implementing any new major system can be disruptive and frustrating to end users trying to learn...

Bringing Google Streetview Indoor to Enhance Virtual Experience Partnered with Google Streetivew team to be one of the first museums with...