Customized a Provider Data Maturity Model
Working with the largest provider data network in California, customized a provider data maturity model to show the path for progress...
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Successes
Kim Le
- May 20, 2020
- 1 min
Company-Wide Big Idea Fest
Under the Executive Director's leadership, launched a company-wide initiative to gather "Big Ideas" around science and sustainability to...
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Kim Le
- May 20, 2020
- 1 min
Strategic Plan to 3X Revenues in 3 Years During a Pandemic
Conducted Market Research, interviewed leaders and department heads to develop a Strategic Plan that includes Mission, Vision, Goals &...
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Kim Le
- Apr 16, 2020
- 1 min
Redesign: From 6 Months to Days
Partnered with the Chief Medical Officer, facilitated a Design Thinking session to redesigned provider data in-take and credentialing...
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Kim Le
- Apr 14, 2020
- 1 min
Provider Data Life Cycle Transformation
An independent provider network organization was operationally constrained from multiple source systems and manual updates, resulting in...
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Kim Le
- Apr 13, 2020
- 1 min
Using Lean 1-Page Business Plan to Explore Growth
Facilitated the Vision and Strategy to help a construction company expand to adjacent services. Conducted a SWOT analysis to evaluate...
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Kim Le
- Mar 19, 2020
- 1 min
Market Research as-a-Service
Have a break-through idea but not sure if it is a viable business opportunity? Need to know who are the key competitors or explore...
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Kim Le
- Feb 19, 2019
- 1 min
Optimizing Marketing Spend with Analytics
A non-profit organization wanted to make the most of their marketing spend and embarked on a Marketing Intelligence project. Conducted...
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Kim Le
- Feb 19, 2019
- 1 min
Optimizing Products, Revenues, & Operations with Sales 360
Using Analytics to Optimize Sales Between Sales, Marketing and Promotion teams, an organization was inundated with constantly launching...
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Kim Le
- Feb 19, 2019
- 1 min
Dialing in Call Center Optimization
An $800M ERP consulting firm had two call centers - one focused on outbound calls for Sales, the other for Recruiting. When Sales are...
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Kim Le
- Feb 5, 2019
- 1 min
Triaging the Re-opening of the California Academy of Sciences
From Chaos to Calm: When the California Academy of Sciences reopened in a $485MM Renzo Piano designed, double Platinum LEED rated,...
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Kim Le
- Feb 5, 2019
- 1 min
Finding $632,000 through Contract Reviews & Renegotiations
Tighter budget calls for greater diligence and resourcefulness. While managing an IT department, conducted contracts review and vendor...
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Kim Le
- Feb 5, 2019
- 1 min
Logged over $10M in In-kind Donations
As part of the technology roadmap, made pitches to large technology companies and design studios to receive various in-kind donations...
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Kim Le
- Feb 5, 2019
- 1 min
Transforming a Local Museum to a Global Institution
It all starts with...Culture. Global Strategy: The California Academy of Sciences is a San Francisco museum but with a global mission to...
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Kim Le
- Feb 5, 2019
- 1 min
Building a Sustaining Leadership Development Community for Women
Academy Women in Excellence (AWE): As part of the senior leadership team and managing multiple departments, I would occasionally be asked...
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Kim Le
- Feb 5, 2019
- 1 min
Turning a $10M+ Payroll Issue to "Crickets"
Triaging a $10M+ Payroll Issue: During a regular payroll cycle, a rare software anomaly resulted in duplicate payroll deposits totaling...
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Kim Le
- Feb 5, 2019
- 1 min
Using a Maturity Model to Elevate a Team's Performance
Team Transformation: A customer facing team was not meeting the growing demands of the organization. The results were inconsistent...
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Kim Le
- Feb 5, 2019
- 1 min
Website Redesign with In-Kind & CMS
Redesigning the California Academy of Sciences Website The California Academy of Sciences had an outdated home grown website requiring...
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Kim Le
- Feb 5, 2019
- 1 min
Early Deployment of Apple's In-Building Location Awareness Technology
Interactive Way-finding with Apple's Location Awareness Technology The California Academy of Sciences is a multi-level museum where...
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Kim Le
- Feb 5, 2019
- 1 min
Cutting Edge 3D Digitization to Create Interactive Experiences
Partnered with Google R&D to Bring Specimen to Life: Comprising nearly 46 million scientific specimens, the Academy’s world-class...
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Kim Le
- Feb 5, 2019
- 1 min
Co-creating a Strategy & Roadmap for Business Transformation
From Ad-hoc to Strategic Roadmap: A $20B+ non-profit organization embarked upon business transformation by unifying the back-office onto...
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Kim Le
- Feb 5, 2019
- 1 min
Forefront of Mobile Ticketing
When the Vendor Says No, Do it Anyway! Custom Mobile Solution for a better Guest Experience During the re-opening of a popular museum,...
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Kim Le
- Feb 5, 2019
- 1 min
Program Management Office (PMO): From PMO Lite to Full-Blown
Optimize your IT Spend & Align with Business Priorities While Pacing the Organization Implemented Program Management Office (PMO) at...
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Kim Le
- Feb 5, 2019
- 1 min
Co-creating the Employee Onboarding Experience
Design Thinking for Onboarding New hires coming onboard were peppered by various departments from HR, IT, Training and their home team to...
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Kim Le
- Feb 4, 2019
- 1 min
Introduced WalkMe, Just-in-time Transaction-based Training
Walk this way, Blue Shield, with WalkMe Implementing any new major system can be disruptive and frustrating to end users trying to learn...
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Kim Le
- Jan 31, 2019
- 1 min
One of First to Implement Google's Streetview Indoor for Virtual Visits
Bringing Google Streetview Indoor to Enhance Virtual Experience Partnered with Google Streetivew team to be one of the first museums with...
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